Keona Health enables you to have your child’s healthcare and insurance questions answered quickly and efficiently via secure email. Forms can also be downloaded and uploaded. Keona Health is easily accessed from your PC or mobile device.
We suggest you save our website as one of your favorites on your PC or mobile device.
Setting up your account is simple and easy. Follow steps below to register;
- Visit our website and click on Keona Health Icon.
- Once the Health Desk opens, click on “Click here for advice”.
- Register by filling the information under: “New to Health Desk”
Once an account is established, complete your online questionnaire and submit it to us. Your provider and/or nurse will review and either call or email you back with advice or requested information.
Although you do not set up an account for each child, each child needs to be added to your account.
Information sent through and back via Keona is available for 5 days. Please be sure to check your email (including your spam folder) for response. **Emails may also be sent in response for calls phoned in.
While you are able to download and upload forms anytime, questions can only be submitted during regular office hours:
Monday – Friday: 8 am – 7 pm
Saturday and Sunday: 8 am – noon
Holidays: 9 am – noon
Using Keona saves time, avoids telephone tag and allows for concise and efficient feedback from our nurses and providers. We highly encourage you to set up your account and thank you in advance for doing so.